Privacy Policy

Nurtured Soul Wellness, LLC
Effective Date: 11/28/2025

Last updated: 01/07/2026

This Privacy Policy applies to the website and services owned and operated by Nurtured Soul Wellness, LLC (“we,” “our,” or “us”). We are committed to transparency regarding how we collect and safeguard your information within our professional skin care and electrolysis practice.

Many individuals choose our services when seeking specialized skin surface support for delicate or highly reactive skin. Your information is handled with care, professional discretion, and a commitment to honoring your service preferences.

1. Information We Collect

We collect only the information reasonably necessary to provide services and operate our business.

• Personal Information: Name, cell phone number, email, and other details provided through appointment requests or intake forms.

• Service-Related Information: You may voluntarily share details regarding skin surface sensitivities, product preferences, and relevant context so that services can be modified for your comfort and skin surface integrity. This information is collected solely for service suitability and professional continuity.

• Usage Information: Limited technical data (IP address, browser type) and interactions with our website via cookies to improve site performance.

2. How We Use Your Information

We use a secure client portal and scheduling system to support your experience. Access is limited to authorized personnel. We use your information to:

• Provide and personalize esthetic and electrolysis services.

• Schedule and manage appointments.

• Assess service suitability and necessary modifications.

• Communicate regarding visits, updates, and inquiries.

• Comply with California legal and regulatory obligations.

3. Marketing Communications & Consent

With your permission, we may send occasional informational communications regarding services, comfort products, or educational resources.

• Opt-In: You will only receive these if you have affirmatively opted in.

• Opt-Out: You may withdraw consent at any time via the "unsubscribe" link in emails or by replying "STOP" to text messages.

4. Documentation & Insurance

At a client’s request, we may provide a service summary for your personal records. Nurtured Soul Wellness does not participate in clinical insurance billing or communicate with insurance carriers on a client’s behalf.

5. SMS & Email Communications (Cell Phone Notice)

By providing your cell phone number or email, you consent to receive appointment related communications. Standard message and data rates may apply. Because digital platforms are not guaranteed to be fully secure, we limit the inclusion of sensitive details in these messages unless specifically requested. Mobile opt-in data is not shared with third parties for promotional purposes.

6. Data Security & Limited Third-Party Sharing

We use administrative and technical safeguards to protect your information.

• No Sale of Data: We do not sell, rent, or share your personal information with third parties for their own marketing.

• Trusted Providers: Information is shared only with trusted service providers (e.g., payment processors) necessary to operate our business.

7. Coordination with Your Professionals

We honor your boundaries and the care provided by your primary medical team. We do not contact your medical professionals or caregivers unless you provide explicit written authorization, or unless required by law.

8. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used.

• Correct inaccurate information.

• Request deletion of certain data.

• Opt-Out of any sharing for behavioral advertising (which we do not do).

• Non-discrimination for exercising these rights.

9. Data Retention

We keep information only as long as reasonably necessary for service continuity, business operations, and legal requirements. When no longer needed, data is disposed of securely.

10. Behavioral Standards & Emotional Safety

We aim to create a space where you feel physically and emotionally supported. Privacy is a key part of how we honor your dignity and choice. You are always welcome to ask what we are collecting and why.

11. California Regulatory Considerations

Even when specific laws may not require it due to business size, we aim to respond to all privacy requests with care. Our systems are built with privacy and dignity in mind as we prepare for the launch of our electrolysis services.

12. Contact Information & Updates

We may update this policy periodically. If you have questions, please contact:

Nurtured Soul Wellness, LLC

34159 Fremont Blvd. Num 2019, Fremont, CA 94555

📧 support@nurturedsoulwellness.com

📞 341-233-4851